CV

I have skills and experience with:

E-commerce • Content Management • User Experience • UI Design • Web Development •

Mobile Application Development • SEO • Logistics Management • Web Analytics • Quality Assurance •

Client Relationship Systems • and more!

Senior Digital Project Manager @ Tiege Consult Limited

Managing multiple projects of varying sizes concurrently:

• Scoping and estimating new projects.
  
• Creating statements of work, meeting agendas, change orders, and maintenance agreements.
  
• Creating and enforcing detailed project timelines.
  
• Leading project kickoffs.
  
• Weekly resourcing of team members and daily tasking.
  
• Collaborating with creative leads and reviewing copy and design.
  
• Content management for compliance requirements.
  
• Assisting account partners to meet client objectives and goals.
  
• Mentoring new project managers.
  

Digital Project Manager @ Alboss Consulting Limited

Managing multiple projects of varying sizes concurrently:

• Gathered business requirements for project scoping.
  
• Drafted documentation for statements of work, meeting agendas, change orders, and maintenance agreements.
  
• Created and enforced detailed project timelines.
  
• Managed resources, team members, and daily task.
  
• Liaised with the UX/design team on site architecture, schematics, mood boards, and design comprehensives.
  
• Populated content into CMS platforms.
  
• Collaborated with engineering team on troubleshooting and QA testing.
  
• Researched interface development issues and implemented adjustments.
  
• Trained clients to use their CMS to help them leverage all the tools at their disposal.
  

• Reported daily progress to team members.
  
• Reviewed weekly budget and hours as a group.
  
• Escalated issues and risks to executive leaders.
  

• Led weekly client touch base meetings.
  
• Maintained open lines of communication with clients through phone and email.
  
• Achieved daily deadlines and assisted clients in meeting theirs.
  

Regular reporting to team members:

Communicating with clients:

Digital Project Team Lead @ Medheights Pharmacy Ltd

Web Development management:

• Compiled content from clients to complete project goals.
• Solved technical problems in order to match the design and meet client needs.
  
• Adjusted websites for SEO, UX standards, and client needs.
  
• Improved company SEO standard for websites.
• Selected and rendered photos for sites and apps.
  

Custom ecommerce web applications:

• Spearheaded UX/UI design for ecommerce processes.
  
• Creating a template mockup of each step in each program.
  
• Researched and implemented ecommerce best practices and raising company standards.
  

Logistics Management:

• Documented and relayed program logistics.
  
• Guided client requests toward best practices for UX.
  
• Established project processes and protocols.
  

Programs & Tools

I catch on quick to new tools, and I have a wide range of experience using different programs and

tools to get the job done.

• Project management tools: Jira • Asana • ClickUp • Trello • Confluence • SmartSheet • Basecamp • Slack • Monday.com • ProjectManager.com • Balsamiq •

• Microsoft Office: Outlook • Word • Excel • Project • PowerPoint • SharePoint • Teams • OneDrive • To Do • Visio •

• Digital Platforms: WordPress • Drupal • Umbraco • Joomla! • Google Analytics • Shopify • BigCommerce • Adobe Commerce • WooCommerce •

• Programming/Markup Languages: HTML • CSS • JavaScript • PHP • React •